If for any reason you are not happy with your purchase simply return it within 30 days of delivery. The returned item must be unused, in perfect condition and in its original packaging. We will then be happy to exchange your goods or offer a full refund. Refunds can only be credited to the Debit or Credit card that was used for the initial payment. Please allow up to 28 days for the credit to appear on your account. This does not affect your statutory rights.
For all returns, except where the item is faulty, we request that you arrange and pay for the return of the products to us. We will only refund the costs of postage where the item returned is faulty.
To return any products to us, please complete the 'Returns Form' which comes with your order and clearly mark whether you would like a refund or exchange. Pack the items back in the parcel - including the invoice and send it back to:
Raggy-Tag Ltd, AWI Business Centre, Cothey Way, Ryde, Isle of Wight, PO33 1QT.
For further enquiries please email: firstname.lastname@example.org